Terms of Service

Last updated September 28, 2026

These terms cover your use of SeatMate: seatmate360.com, the business portal at seatmate360.net and the SeatMate app. By using SeatMate, you agree to them.

Seat information is a guide

Seat availability comes from each business and its staff and can change at any moment. A seat shown as open is not a reservation, and we can't guarantee it's free when you arrive. Always check opening hours and details with the business if it matters.

Your account

  • Give accurate information and keep your password safe.
  • You're responsible for activity on your account.
  • You can stop using SeatMate or ask us to delete your account at any time.

Businesses

  • Only list a business you own or are authorized to manage.
  • Keep your floor plan, hours and seat updates reasonably accurate.
  • You're responsible for the staff you invite and what they post.
  • We review businesses before they appear publicly and may decline, hide or remove a listing.

Fair use

Don't misuse SeatMate: no fake listings or seat updates, spam, scraping, attempts to break into accounts or systems, or anything illegal. We may suspend accounts that do.

Our service

SeatMate is provided “as is”. We work to keep it running and accurate but can't promise it will always be available or error-free. To the extent the law allows, SeatMate isn't liable for indirect or consequential losses from using it, including a trip to a place that turned out to be full.

Changes

We may update these terms as SeatMate grows. We'll change the date above, and continuing to use SeatMate means you accept the new terms.

Contact

Questions? Email admin@seatmate360.com or use our contact form. See also our Privacy Policy.